🚨 STP SUBMISSION PROCESSING DELAYS 🚨


Currently there are delays with STP submissions being processed due to a ATO system issue. Submissions are currently queued and will be sent for processing once we've received confirmation the ATO have resolved their issue.

Accounts Hosted - Lodging STP

Olivia Matthews
Olivia Matthews Member Posts: 6

Hello

I have just lodged my first STP through Accounts Hosted & received the following error:

The value specified for an item does not match the item type (value = "", item type = String, uniqueID = http://www.sbr.gov.au/ato/payevnt:ElectronicMailAddressT) Hint: The actual length is less than the MinLength value.

Can anyone please help me with what this relates to?

Thank you

Olivia 😊

Comments

  • Acctd4
    Acctd4 Accredited Partner Posts: 2,155 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert

    This is due to a recent ATO update requirement - You now need to ensure the Company Information contains data in the Email field(s)

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015) * ICB-Certified Bookkeeper * Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    0422 886 003

    [email protected]

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Olivia Matthews
    Olivia Matthews Member Posts: 6

    Thanks so much Shaz 👍️