Accounts Hosted - Lodging STP

Olivia Matthews
Olivia Matthews Member Posts: 2 Novice Member Novice Member

Hello

I have just lodged my first STP through Accounts Hosted & received the following error:

The value specified for an item does not match the item type (value = "", item type = String, uniqueID = http://www.sbr.gov.au/ato/payevnt:ElectronicMailAddressT) Hint: The actual length is less than the MinLength value.

Can anyone please help me with what this relates to?

Thank you

Olivia 😊

Comments

  • Acctd4
    Acctd4 Accredited Partner Posts: 4,179 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    This is due to a recent ATO update requirement - You now need to ensure the Company Information contains data in the Email field(s)

  • Zappy
    Zappy Accredited Partner Posts: 5,234 Accredited Partner Accredited Partner

    Did you search the forum before posting? This has been answered numerous times

  • Olivia Matthews
    Olivia Matthews Member Posts: 2 Novice Member Novice Member

    Thanks so much Shaz 👍️