nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

STP prior year end upload error

Michelle_7617059

I've tried to upload the final 2021 year end for a couple clients - late I know - but get the following ATO error;

We were unable to process your submission because you have not reported using Single Tourch Payroll for that financial year

I've called the ATO and they said its my software issue they are all good to receive the file?

Any hints for what I've missed please

Comments

Kris_Williams

Have any of the pays been reported through STP?

Did you select the correct year?

unknown

This content has been removed.

Kris_Williams

Yes she did ring ATO…

Michelle_7617059

ok thank you Kris, no I hadn't uploaded any pay runs during the period - have done that now and they a have been marked success - so fingers crossed I can proceed.

Kris_Williams

That’s great news glad to help

Reckon Accounts Hosted Announcements & Important Info

Check out the latest important info & announcements for Reckon Accounts Hosted

Button

View all Reckon software categories 🗃️

Each Reckon software has its own dedicated category on the Community. Click below to browse all categories.

Explore all categories