STP Error

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Alison Hart
Alison Hart Member Posts: 38

When I reported payroll for 7/10/2021 I noticed that the payroll for 23/09/2021 had an error.

The error was: Either the ATO is down or Reckon SBR is unavailable.

Today I have reported the payroll for 21/10/21. Both 7/10/21 & 21/10/21 have processed showing SUCCESS. But 23/09/21 is still showing ERROR.

Do I need to worry about the error or will it have been rectified by the two SUCCESS payrolls since that one, being that it uses year to date figures?


Thanks in Advance

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  • Kris_Williams
    Kris_Williams Member Posts: 3,293 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
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    Don’t worry about it as the figures from 23/9 are included in last submission as you suspected, that error will never change now and it does no harm. You were certainly on the right track

  • Alison Hart
    Alison Hart Member Posts: 38
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    Thanks so much for confirming this for me Kris.

    Have a lovely day