Company Snapshot causes crash

Peter_8251866
Peter_8251866 Member Posts: 18 Reckoner Reckoner
in Accounts Hosted

Hi all

Most times when i run a Company Snapshot after being logged in for some time, it crashes the whole system loosing any open work or reports.

It seems to work okay if I log in and run the report

Comments

  • Zappy
    Zappy Accredited Partner Posts: 5,234 Accredited Partner Accredited Partner

    What browser are you using? Try using Edge

  • Peter_8251866
    Peter_8251866 Member Posts: 18 Reckoner Reckoner

    thank you, had been told by Reckon only to use chrome

  • Zappy
    Zappy Accredited Partner Posts: 5,234 Accredited Partner Accredited Partner

    I refuse to use Chrome. Its invasive its a memory hog its unsafe.

  • Acctd4
    Acctd4 Accredited Partner Posts: 4,179 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    I find it depends on each individual userโ€™s system/setup - some work best on Chrome, others on a different browser (& yes Zappy, I know your thoughts on Chrome, but each to their own ๐Ÿ˜Š)

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  • Zappy
    Zappy Accredited Partner Posts: 5,234 Accredited Partner Accredited Partner

    Acctd4 if you use Edge, you dont get these problems. It is simply more stable.

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