Company Snapshot causes crash

Peter_8251866 Member Posts: 25

Hi all

Most times when i run a Company Snapshot after being logged in for some time, it crashes the whole system loosing any open work or reports.

It seems to work okay if I log in and run the report


  • Peter_8251866
    Peter_8251866 Member Posts: 25

    thank you, had been told by Reckon only to use chrome

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,190 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert

    I find it depends on each individual user’s system/setup - some work best on Chrome, others on a different browser (& yes Zappy, I know your thoughts on Chrome, but each to their own 😊)

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner(AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    [email protected]

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)