Wrong Superfunds are displaying on payslips and elsewhere.

Ken_7421578

How do I fix this? The correct superfund details are on the employee details but Reckon isn't using them for most employees. Nearly everyone is showing as AusSuper (which is correct for just one employee) with just one correctly showing a different fund. Can't see anything different about the setup of that employee.

Note that Super isn't paid via Reckon so the incorrect data isn't preventing the correct fund being paid - but I would like the correct fund displayed, especially on payslips.

Acctd4

Hi Ken

When you say " ... the correct superfund details are on the employee details ..." which fields are you specifically referring to?

On Payslips, Reckon Accounts/Hosted displays the Payroll Item name first (this is whatever you've called the Payroll Item), followed by the Fund Scheme & the Member Number (These 2 fields are shown in brackets however if you've left either of these blank, no data will display in these brackets)

I'm wondering if you are using a single Payroll Item called "AusSuper" ?

Another important point to note is that any changes you make in these field names will not display retrospectively eg if today you edit an employee's Fund Scheme, that change will only reflect in Pays going forward, not historically - You would need to go back & unlock then edit each Paycheque to delete/reselect the Super line for it to "refresh"