License renewal activation

Gillian_9673196
Member Posts: 55 Reckoner

Is anyone able to tell me how we activate our software after paying our license renewal please?
Paid on March 7 via EFT and have not had any communication from Reckon acknowledging payment. Software now asking to be activated and of course being 3 hours behind the east coast everyone has gone for the weekend.
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Best Answers
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have you tried activating online from within the program?
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Don’t be silly, we all do that, well I certainly do, often. Mental blank! Glad you got it sorted
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Answers
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Thank you so much Kris. You would think after all the years we have used this software I would know this stuff. I feel like a real twit!!!
Thank you again
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