License renewal activation

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Is anyone able to tell me how we activate our software after paying our license renewal please?

Paid on March 7 via EFT and have not had any communication from Reckon acknowledging payment. Software now asking to be activated and of course being 3 hours behind the east coast everyone has gone for the weekend.

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  • Kris_Williams
    Kris_Williams Member Posts: 3,407 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
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    have you tried activating online from within the program?

  • Kris_Williams
    Kris_Williams Member Posts: 3,407 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
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    Don’t be silly, we all do that, well I certainly do, often. Mental blank! Glad you got it sorted

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  • Gillian_9673196
    Gillian_9673196 Member Posts: 55
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    Thank you so much Kris. You would think after all the years we have used this software I would know this stuff. I feel like a real twit!!!

    Thank you again