Backup and Duplicate Entries Error Message
I did my latest backup on my Reckon Accounts Hosted Australia file and it told me that I had to rebuild my data file. So I did and then it told me that I had duplicates and that the log file was at C:\users\...\...\...\qbwin.log
As this all done online at the Reckon Servers I don't have access to that file. So how do I get to see what the duplicates are to remove them and then be able to rebuild my data properly?
Also what happened to the Reckon WebForm where you could enter your support request and then have a Reckon Technical Support Technician reply or call and help. That was such a great feature instead of having to wait on hold for up to an hour for help?