Reinstalling Reckon Accounts Personal Plus 2013 on new computer

Hi,
I phoned Reckon and they suggested that I contact Community, here I am.
I am only a computer user current going to be 82 years old, so cannot understand why it is so difficult to reinstall personal plus 2013.
After installing the software to my new computer, it came up with saying that this is not the computer it was originally installed, so how do i get this to work
Comments
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Pull your details down from your members site and follow the instructions, call me if you need a hand and i will log into your machine.
Gerry 0418907140
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Hi Gerry,
I am pleased to advise that at this time the Reckon Accounts is working, I did a register again, which may be sorted out the issue
Thank you for the offer, should I have any issues in the future, i will come back here asking for help.
Best regards
Neville
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