Bulk update of customer additional information field

MelC_JT
MelC_JT Member Posts: 2 Novice Member Novice Member

Hello, I need to do a bulk update of a customers additional information field (custom filed: "Your Reference"). The customer has around 300 jobs. Is this possible? I really don't want to have to do each one manually.

Comments

  • Acctd4
    Acctd4 Accredited Partner Posts: 4,208 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
    edited June 2022

    Yes, bulk update of database info can be done as per Phuong's info below, just not transactions ☺️

  • PhuongDo
    PhuongDo Reckon Developer Partner Posts: 333 Reckon Hall of Famer Reckon Hall of Famer

    Hi @MelC_JT,

    Yes, you can do a bulk update. The simplest way is using IIF import/export.

    First, you need to export your customers to IIF file. Then open the IIF file and update the custom field values for all the customers (or jobs) you want to update. Next thing is to import the edited IIF file back to Reckon.

    Make sure to backup your file before starting so you can always restore it to the original stage if anything goes wrong.

    For detail on how to use IIF, you can look in the forum or help pages.


    Phuong Do / Reckon Developer Partner

    phuong@cactussoftware.com.au

    https://www.youtube.com/watch?v=O61SfV2bte8

  • MelC_JT
    MelC_JT Member Posts: 2 Novice Member Novice Member

    Thank you! Very helpful :-)