STP YTD Super RESC does not reconcile with correct Payroll YTD super RESC figures

Angela Foster
Angela Foster Member Posts: 25 Reckoner Reckoner
in Reckon Accounts (Desktop)

URGENT - Please help! Upon EOFY reconciliation, I have become aware that the RESC super YTD in STP (for 2 employees only) does not match the correct payroll super YTD figures. I can pinpoint the exact pay run (Dec21) this occurred, but do not know how to correct this as the information (including YTD) in this particular pay run seems to be correct? Any help would be greatly appreciated. I will not finalise EOFY in STP until I have rectified this problem. Thank you.

Comments

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,820 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Hi Angela

    This is a known issue where the RESC link can drop out - you just need to go back into the pay, unlock it & delete then re-enter the RESC to refresh it.

    The Super Report by Employee with the RESC column added is a good report to keep an eye on to see if & where this has happened 😊

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Angela Foster
    Angela Foster Member Posts: 25 Reckoner Reckoner

    Thank you so much for your prompt reply Shaz. This has fixed the problem! I will keep an eye out for this in future. Thank you again :)

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,820 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
    edited June 2022

    You’re very welcome Angela - Good to hear it’s sorted now ☺️

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)

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