STP YTD Super RESC does not reconcile with correct Payroll YTD super RESC figures

URGENT - Please help! Upon EOFY reconciliation, I have become aware that the RESC super YTD in STP (for 2 employees only) does not match the correct payroll super YTD figures. I can pinpoint the exact pay run (Dec21) this occurred, but do not know how to correct this as the information (including YTD) in this particular pay run seems to be correct? Any help would be greatly appreciated. I will not finalise EOFY in STP until I have rectified this problem. Thank you.

Comments

Acctd4

Hi Angela

This is a known issue where the RESC link can drop out - you just need to go back into the pay, unlock it & delete then re-enter the RESC to refresh it.

The Super Report by Employee with the RESC column added is a good report to keep an eye on to see if & where this has happened 😊

Angela Foster

Thank you so much for your prompt reply Shaz. This has fixed the problem! I will keep an eye out for this in future. Thank you again :)

Acctd4

You’re very welcome Angela - Good to hear it’s sorted now ☺️