Back up file in read only

DiscoverChiro33
DiscoverChiro33 Member Posts: 3 Novice Member Novice Member
in Accounts Hosted

After logging in again after final payroll, reckon asked me to open in new version. I created a back up and closed out. Trying to open reckon today, launched 2022 - cannot open as file has been update. Restore back up file. Restore a back up copy - I chose the file - Do you want to replace - yes - This file is set to read-only. Try again with different file name.

HELP!

Comments

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,378 Personal Range Elite Expert Personal Range Expert

    Can i have a look at what is going on, give me a call on 0418907140

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • DiscoverChiro33
    DiscoverChiro33 Member Posts: 3 Novice Member Novice Member

    Thank Gerry, when I signed in the next day it allowed me to access the company file....one of those 'shut it down & walk away' technically issues perhaps..lol

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