RESC Amount wrong in STP finalisation. How to amend?

Ute Coyne-Pollig

All my reports balance my Super RESC for my employee, but when I ran the finalization of STP report and submitted it, I noticed that amount is one contribution short.

This makes no sense, so I would not know how to correct this in the software to resubmit as the software is showing the correct amount. How can I override the report created to fix this issue.

Note that all other amounts (Gross wages, super, allowance) are all correct. Just the Super Resc is out.

thank you.

Ute

Acctd4

Hi Ute

This is a known glitch that can occur randomly. You can see the fix I posted just earlier today in response to another user here:

https://community.reckon.com/discussion/comment/20630608#Comment_20630608:~:text=it%20sounds%20like%20a,all%20matches%20up%20correctly%20%E2%98%BA%EF%B8%8F