Reckon Accounts Personal Plus 2022 / Hangs Windows / "Planning" or "Financial Overview"
I am running Reckon Accounts Personal Plus 2022 Release R 1 on a Microsoft Surface Book runing Windows 10, Version 10.0.19044 Build 19044 (64bit). When ever I access any of the "Planning" Menu items or click the "Financial Overview" tab, the application hangs and hangs windows.
If I end the Reckon Accounts Launcher (32 bit) [qw.exe] windows resumes, but my current.qdf becomes corrupt. If I wait between 20 and 35 minutes, the Planning / Overview screens appears. But if I click to another screen and return, it will hang again.
Comments
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Have a go at Validating and Super Validating the file also check the file name length so that its under 8 charactors long.
Gerry id 6376
Gerhard Winter
Ph. 0418907140
Reckon Store Next Door
"Always at your Service"
Email: gwinter0808@gmail.com
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Thanks heaps Gerry. File name is seven characters "current" - I have had a go at both Validating and Super Validating...
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Ok try opening the sample file and see what that does.
Gerry id 6376
Gerhard Winter
Ph. 0418907140
Reckon Store Next Door
"Always at your Service"
Email: gwinter0808@gmail.com
1 -
Hi Gerry, I was able to open the Sample File OK and when I switched to the "Planning" Menu items or click the "Financial Overview" tab it did not hang as it does on my file
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Give me a call and i will take a look.
Gerry id 6376
Gerhard Winter
Ph. 0418907140
Reckon Store Next Door
"Always at your Service"
Email: gwinter0808@gmail.com
0
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