RAH Frozen

JO-ANNE_7327707
JO-ANNE_7327707 Member Posts: 358 Reckon Star Reckon Star
in Accounts Hosted

I am sending customer statements. I sent 1 with a delay. I have just tried to send a second statement to a different customer, the system has frozen.

Comments

  • JO-ANNE_7327707
    JO-ANNE_7327707 Member Posts: 358 Reckon Star Reckon Star

    RAH is lagging terribly. I have shut down and logged out remotely, very slow.

  • Kris_Williams
    Kris_Williams Member Posts: 3,769 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    I’ve just been on for an hour with no issues

  • JO-ANNE_7327707
    JO-ANNE_7327707 Member Posts: 358 Reckon Star Reckon Star

    As I mentioned above, I have had to shut everything down and log back in. It took awhile but I was eventually able to re-sue the software.

  • Kris_Williams
    Kris_Williams Member Posts: 3,769 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    It’s frustrating I’m sure, just makes me wonder if it’s the program or internet connection. I use Firefox

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