Warning message "You must specify a tax agency for the tax account"...how to resolve?

kate_reinke
kate_reinke Member Posts: 2 Novice Member Novice Member

Hello,

I am trying to record a payment to the ATO. I have selected Pay Tax via the Supplier Centre. The ATO is set up as a tax agency, yet the warning message is still popping up when I try to record the cheque.

Can anyone advise how to overcome this?

Thankyou

Answers

  • Acctd4
    Acctd4 Accredited Partner Posts: 4,103 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
    edited May 2023

    Hi Kate

    Which tax are you trying to enter payment for ?

    If it's for GST, check in your Preferences (under the Edit dropdown menu) - under Tax - that you have Australian Taxation Office selected there as the default:

    image.png

    ... & also that your Tax Items (access the list under your Lists dropdown menu) each have it selected too:

    image.png


    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! *** Bookkeeping & 1-on-1 customised software Training/Troubleshooting ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

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    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • kate_reinke
    kate_reinke Member Posts: 2 Novice Member Novice Member

    Hi Shaz,


    I'm trying to enter a BAS that comprises of GST, FTC and a PAYG Instalment.

    I'll have a look at your suggested checks now.

    Thankyou

  • Allen_Bernier
    Allen_Bernier Member Posts: 2 Novice Member Novice Member

    That warning shows up when the payment isn’t linked to a tax liability. Make sure the ATO is set up as a tax agency (not just a supplier) and record the payment from Taxes > Pay Tax. If it’s not tied to a BAS or GST return, just enter it as an expense/cheque to ATO.