Employee leave accruals are not showing in a new employee records since 2023 update

Loaded new employee but leave accruals are not showing in the employee records or on the payslip. Holiday, personal & long service leave. A test of applying leave in a pay gives a message to say it exceeds the available accrual but no way of seeing what it is.

In the set up current amount is 0.00, hrs used is 0.00, selected every hour, 0.07694 accrued per hr (annual), max hours is blank and accrue leave is ticked. When through employee set up and changed back to accrue leave which had also changed. The other employees are all accruing it is just since updating to 2023 and the STP phase 2.

Accepted answers

Acctd4

Are you using one of the default Payslips or the custom one ?

The custom Payslip is known for multiple anomalies. I only ever use the default ones as I find they contain all the necessary info anyway. It's possible the Payslip Printing Preferences only relate to the default ones.

To remove it from the custom one, you will need to Edit the Payslip template itself to de-select the LSL Available field:

All comments

RDAWbookwork

On the payslip the used hrs will show but not the accrued

Acctd4

Hi @RDAWbookwork

When is the employee's first day worked ? You have them set not to start accruing leave until 17/07 ? :

RDAWbookwork

Thanks Shaz Monday the 17th July 2023 is the first day of work

Acctd4

Are you able to upload a screenshot of the Paycheque ? (Block out any identifying details)

RDAWbookwork

Thanks so much Shaz. I have removed and reloaded everything and got it to show now on the pay slip but do not want it to show on the payslip the LSL as available and taking off the accrued 'tick' on the employee and company preference has not taken it off... any suggestions?

Acctd4

Are you using one of the default Payslips or the custom one ?

To remove it from the custom one, you will need to Edit the Payslip template itself to de-select the LSL Available field:

RDAWbookwork

Thank you, thank you, thank you Shaz

Acctd4

You're very welcome @RDAWbookwork 😊

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