Journal entry tax apeared twice

Vaxmed

I entered a journal with GST. after posting it, for unknown reason, the tax payable appeared twice. I don't know how it happened and couldn't fix it. because of this, my balance sheet is not balanced. I tried to delete the journal, but the system won't allow me to. can anyone please help? Thank you.

Vaxmed

When I tried to delete the journal, I got this message.

Kris_Williams

I have seen this before, try first of all changing the date to a future date. Then reenter. You can work at deleting later.

You could also try deleting the lines one at a time by clicking on a line and pressing Ctrl Delete

feel free to call if this doesn’t work

0415940843

Vaxmed

Hi Kris, thank you. I tried your suggestion and change the journal to a future date, but the tax still remaining at the old date with only one line, which is really strange.

Kris_Williams

You can call me I’m happy to help, even now suits me

Acctd4

@Vaxmed

Are you verifying your Company File regularly ?

I recommend running Verify Data & then the Rebuild Data process THREE times (For some reason, 3 rebuilds fixes a lot of issues!)

These options are under the File dropdown menu > Utilities

Vaxmed

Hi Shaz, thank you for your suggestion. I do verify data every time I do a backup. I just tried your suggestion run Verify Data & then the Rebuild Data three time. but the tax item still there.

Kris_Williams

If you double click on that tax item what does it take you back to?

Kris_Williams

If you go to the tax payable account and look on that date can you click on that line and then delete Ctrl D

Vaxmed

it takes me back to the journal that I changed to the future date.

Kris_Williams

And when you press Ctrl D on that journal it brings up the error message?

Vaxmed

Thank you Kris, you have been so helpful. as you mentioned the following message appear when I click on the first line in the Tax payable in the chart of account. Looks like I have to call the technical support. Thank you again.

Kris_Williams

I hope technical support can shed some light on it

Kris_Williams

I just found this, might be worth a try

Question

Quickbooks constantly crashes with the following error message: Unexpected Error : (M=1112, L=2530, C=243, V=8844 (228C)

Answer

To fix this problem go through the following steps: Open the Write Cheques window (go to Activities/Write Cheques or press CTRL + W) Click in the Pay to the Order of field on the cheque form so that the cursor is flashing there. Press CTRL + L to open the name list. Click on the Name button and select Re-Sort list. When asked if you really want to return the list to its original order click OK. Close the Name list and the Write cheques window. Go to the list menu and select the Chart of Accounts. Go to the Account button and re-sort the list as above. Close the list. Repeat this process with the remainder of the list menu, including the other list sub-menu. Depending on the list, the button may be called a variety of things (the name of the list) but it will always be the button at the bottom left and will function the same way. Not all lists will need to be re-sorted, if the option is greyed out or doesn’t appear, just go on to the next list. Rebuild the data file. Verify the data file. If the corruption has not been fixed by the rebuild have a look at the Qbwin.log file, this file will list the errors the rebuild found. Try to fix the corruption manually. Once this has been done rebuild and verify the datafile again.