Journal entry tax apeared twice
I entered a journal with GST. after posting it, for unknown reason, the tax payable appeared twice. I don't know how it happened and couldn't fix it. because of this, my balance sheet is not balanced. I tried to delete the journal, but the system won't allow me to. can anyone please help? Thank you.
Answers
-
When I tried to delete the journal, I got this message.
0 -
I have seen this before, try first of all changing the date to a future date. Then reenter. You can work at deleting later.
You could also try deleting the lines one at a time by clicking on a line and pressing Ctrl Delete
feel free to call if this doesn’t work
0415940843
0 -
Hi Kris, thank you. I tried your suggestion and change the journal to a future date, but the tax still remaining at the old date with only one line, which is really strange.
0 -
You can call me I’m happy to help, even now suits me
0 -
Are you verifying your Company File regularly ?
I recommend running Verify Data & then the Rebuild Data process THREE times (For some reason, 3 rebuilds fixes a lot of issues!)
These options are under the File dropdown menu > Utilities
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
0 -
Hi Shaz, thank you for your suggestion. I do verify data every time I do a backup. I just tried your suggestion run Verify Data & then the Rebuild Data three time. but the tax item still there.
0 -
If you double click on that tax item what does it take you back to?
0 -
If you go to the tax payable account and look on that date can you click on that line and then delete Ctrl D
0 -
it takes me back to the journal that I changed to the future date.
0 -
And when you press Ctrl D on that journal it brings up the error message?
0 -
Thank you Kris, you have been so helpful. as you mentioned the following message appear when I click on the first line in the Tax payable in the chart of account. Looks like I have to call the technical support. Thank you again.
0 -
I hope technical support can shed some light on it
0 -
I just found this, might be worth a try
Question
Quickbooks constantly crashes with the following error message: Unexpected Error : (M=1112, L=2530, C=243, V=8844 (228C)
Answer
To fix this problem go through the following steps: Open the Write Cheques window (go to Activities/Write Cheques or press CTRL + W) Click in the Pay to the Order of field on the cheque form so that the cursor is flashing there. Press CTRL + L to open the name list. Click on the Name button and select Re-Sort list. When asked if you really want to return the list to its original order click OK. Close the Name list and the Write cheques window. Go to the list menu and select the Chart of Accounts. Go to the Account button and re-sort the list as above. Close the list. Repeat this process with the remainder of the list menu, including the other list sub-menu. Depending on the list, the button may be called a variety of things (the name of the list) but it will always be the button at the bottom left and will function the same way. Not all lists will need to be re-sorted, if the option is greyed out or doesn’t appear, just go on to the next list. Rebuild the data file. Verify the data file. If the corruption has not been fixed by the rebuild have a look at the Qbwin.log file, this file will list the errors the rebuild found. Try to fix the corruption manually. Once this has been done rebuild and verify the datafile again.
0
