STP error for Salary Sacrifice Super

Kerrynweir
Kerrynweir Member Posts: 6 Novice Member Novice Member
in Accounts Hosted

The STP report is showing incorrect Sal sac super amounts for staff who have had a change to their fortnightly amount.

For example myself had $400 for first pay this FY and I changed the amount to $600 this pay. Correct in payroll transaction report but showing still as $400 total in STP report.

Comments

  • Kris_Williams
    Kris_Williams Member Posts: 3,812 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    is that the STP report in GovConnect or in Reckon?

  • Kerrynweir
    Kerrynweir Member Posts: 6 Novice Member Novice Member

    The STP report that is generated in Reckon hosted for upload to Reckon Gov Connect

  • Kris_Williams
    Kris_Williams Member Posts: 3,812 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    If you go to the export STP file is the figure correct in there?

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,868 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Hi @Kerrynweir

    This is a known random glitch that can sometimes occur where the SS allocation drops out.

    Fortunately, it’s an easy fix as per my prior post here: https://community.reckon.com/discussion/comment/20637988#Comment_20637988

    ☺️

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)

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