Stp 2 payroll report to ATO showing error

1/. My payroll STP2 for all staff not being accepted by ATO.. They show error but I can't find what error is??

2/. I am paying workcover for 1 employee . there reported STPs is showing zero


Please help


Mick

Comments

  • klaura
    klaura Reckon Staff Posts: 47 Reckon Staff

    Hi @Michael O'Connor,

    Can you send us a screenshot of the error message? This will help us check what causing the issue. You may click on the here Button under ATO status to see the error message.


  • Michael O'Connor_7053891
    Michael O'Connor_7053891 Member Posts: 24

    This is a screenshot of the error message

  • klaura
    klaura Reckon Staff Posts: 47 Reckon Staff

    Hi Michael O'Connor,

    Based on the error message from ATO, the phone numbers are entered incorrectly. Check the company info and employee profiles. Once fixed, try to submit the STP again.


  • Michael O'Connor_7053891
    Michael O'Connor_7053891 Member Posts: 24

    Thank you very much.. This has now worked out