Super deductions not registering


Hi, I have 3 new employees who all have the same super fund. I have set them up exactly the same as all other employees and their super funds but their super isnt registering on the payslip . I have to manually go in and put it on . I have checked so many times to see if I have set this super fund up incorrectly and I just cannot find an errors.
Has anyone else had this issue. Thank you in advance. Wendy
Answers
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To be a bit clearer this is a new super fund . Not previously in the system. tka
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Hi Wendy
It sounds like you've not set up & filled in all the info here:
Make sure you have the Super Payroll Item set up as Super Guarantee Act (SA) & add/select it here
It's what's set up in the employee's record that will show by default on the Paycheque 😊so if it's not set here, it won't display 😊
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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Thank you very much for responding Shaz. That's how I have it set up as I have mirrored the other employees. Maybe I will just go through and do it all again.
Quite baffling.
Thank you again. :-)
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Hi Wendy
I create separate Super Payroll Items per fund & type eg:
- AMP
- AMP (SS)
- AustSuper
- REST
If you're still having problems with, it shoot me an email direct & I can take a quick look at it for you 😊
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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