Super deductions not registering

earthmoving1
earthmoving1 Member Posts: 9 Novice Member Novice Member
in Accounts Hosted

Hi, I have 3 new employees who all have the same super fund. I have set them up exactly the same as all other employees and their super funds but their super isnt registering on the payslip . I have to manually go in and put it on . I have checked so many times to see if I have set this super fund up incorrectly and I just cannot find an errors.

Has anyone else had this issue. Thank you in advance. Wendy

Answers

  • earthmoving1
    earthmoving1 Member Posts: 9 Novice Member Novice Member

    To be a bit clearer this is a new super fund . Not previously in the system. tka

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,732 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Hi Wendy

    It sounds like you've not set up & filled in all the info here:

    image.png

    Make sure you have the Super Payroll Item set up as Super Guarantee Act (SA) & add/select it here

    It's what's set up in the employee's record that will show by default on the Paycheque 😊so if it's not set here, it won't display 😊

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • earthmoving1
    earthmoving1 Member Posts: 9 Novice Member Novice Member

    Thank you very much for responding Shaz. That's how I have it set up as I have mirrored the other employees. Maybe I will just go through and do it all again.

    Quite baffling.

    Thank you again. :-)

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,732 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
    edited September 2023

    Hi Wendy

    I create separate Super Payroll Items per fund & type eg:

    • AMP
    • AMP (SS)
    • AustSuper
    • REST

    If you're still having problems with, it shoot me an email direct & I can take a quick look at it for you 😊

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)

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