I got my dates mixed up and missed the upgrade date. is there anyway to access 2022 information?

kristina_10162979
kristina_10162979 Member Posts: 3 Novice Member Novice Member
in Accounts Hosted

I didn't do the account transfer because I thought it was the 4 th October now I can't access any of my account information

Best Answer

  • Kris_Williams
    Kris_Williams Member Posts: 3,702 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
    Answer ✓

    If you open your file in the 2023 version it should just ask you to upgrade

Answers

  • kristina_10162979
    kristina_10162979 Member Posts: 3 Novice Member Novice Member

    Thanks I did end up doing that it was just when I first tried it went to an error so I had a bit of a panic. Thanks again

  • Kris_Williams
    Kris_Williams Member Posts: 3,702 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    You’re very welcome…

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