How to upload existing data

Options

I have just renewed my Reckon account, downloaded the program after deleting the previous one, proceeded to the Installation stage successfully.

But then I was asked to select the backup of existing data. I have a Backup file, the most recent entries from a backup done three days ago. Five files contain this date. I hit Control C to copy them all into the installation program, and this did not result in the program continuing. How do I download my most recent data successfully?

PaulG

Answers

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,482 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    Options

    Hi @paul_10863763

    Have you successfully installed the program itself & are now just trying to access your company file ?

    " ... I have a Backup file, the most recent entries from a backup done three days ago. Five files contain this date. I hit Control C to copy them all into the installation program, and this did not result in the program continuing ..."

    I'm not too sure what you mean by "Five files contain this date" - You can only open/restore one file at a time & it should be your most recent.

    I wouldn't recommend having your Company Files/Backups in the installation folders (This is like saving your Word & Excel Documents in your Microsoft Office installation folders!)

    A Company File (.QBW) can be "opened", a Backup File (.QBB) needs to be "restored" so you need to make sure you select the correct option here:

    Follow the navigation process - selecting Next - & select your most recent Backup file when prompted. It will then prompt you to choose where you want to "Restore" it to (it will restore as a Company File in .QBW format)

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)