NO OF BACK UPS NOT LIMITING IN RECKON 2023 PREMIER

Tilley
Tilley Member Posts: 88 Reckoner Reckoner

HI COMMUNITY,

SINCE THE UPGRADE, NO MATTER WHICH OPTIONS I CHOOSE IN THE BACK UP WINDOW RECKON IS SIMPLY SAVING A BACK UP AND NOT LIMITING THE NUMBER OF BACK UPS.

ANYONE ELSE EXPERIENCED THIS, ANY HELP

Comments

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,576 Accredited Partner Accredited Partner

    Are you finding this good or Bad?

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • Tilley
    Tilley Member Posts: 88 Reckoner Reckoner

    Hi Gerry,

    it is not a good thing for us as we back up to a usb chip as well as a 2nd hard drive in case of computer failure or fire etc. Our file is large - over 15 years worth of data. We used to limit it to 3 or 5 but the usb fills up after about 10 back ups and its only when the back up fails due to no space that we notice, time consuming that's all. if its been changed why still have the option in the back up window limiting the number of back ups?

    if its bug then I thought others may have experienced this? Maybe its something Im doing wrong?

    Thanks

  • Acctd4
    Acctd4 Accredited Partner Posts: 4,208 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Hi Tilley

    You may just need to reselect this option as a new installation/upgrade can sometimes drop out prior preference selections.

    When making the backup, have you clicked into Options & checked/updated the selection here:

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  • Lucas
    Lucas Reckon Staff Posts: 563 Reckon Staff Reckon Staff

    Hi @Tilley,

    I am just completing a follow up in regard to the issue, you are currently experiencing.

    Did the suggestion by Shaz work in this instance? If not please divert back to me and tag me in your next comment.

    Thank you and speak soon.

    Cheers,

    Lucas

  • Kris_Williams
    Kris_Williams Member Posts: 4,277 Reckon Hall of Famer Reckon Hall of Famer

    My file is deleting the old backups, but oddly the box to tick ‘add date and time and delete old backups’ is ticked but greyed out so even if I wanted to I couldn’t untick them