NO OF BACK UPS NOT LIMITING IN RECKON 2023 PREMIER

Tilley
Tilley Member Posts: 57 Reckoner Reckoner
in Reckon Accounts (Desktop)

HI COMMUNITY,

SINCE THE UPGRADE, NO MATTER WHICH OPTIONS I CHOOSE IN THE BACK UP WINDOW RECKON IS SIMPLY SAVING A BACK UP AND NOT LIMITING THE NUMBER OF BACK UPS.

ANYONE ELSE EXPERIENCED THIS, ANY HELP

Comments

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,372 Personal Range Elite Expert Personal Range Expert

    Are you finding this good or Bad?

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • Tilley
    Tilley Member Posts: 57 Reckoner Reckoner

    Hi Gerry,

    it is not a good thing for us as we back up to a usb chip as well as a 2nd hard drive in case of computer failure or fire etc. Our file is large - over 15 years worth of data. We used to limit it to 3 or 5 but the usb fills up after about 10 back ups and its only when the back up fails due to no space that we notice, time consuming that's all. if its been changed why still have the option in the back up window limiting the number of back ups?

    if its bug then I thought others may have experienced this? Maybe its something Im doing wrong?

    Thanks

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,820 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Hi Tilley

    You may just need to reselect this option as a new installation/upgrade can sometimes drop out prior preference selections.

    When making the backup, have you clicked into Options & checked/updated the selection here:

    image.png


    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Lucas
    Lucas Reckon Staff Posts: 299 Reckon Staff

    Hi @Tilley,

    I am just completing a follow up in regard to the issue, you are currently experiencing.

    Did the suggestion by Shaz work in this instance? If not please divert back to me and tag me in your next comment.

    Thank you and speak soon.

    Cheers,

    Lucas

  • Kris_Williams
    Kris_Williams Member Posts: 3,702 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    My file is deleting the old backups, but oddly the box to tick ‘add date and time and delete old backups’ is ticked but greyed out so even if I wanted to I couldn’t untick them

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