STP ON Q DRIVE

AnthonyBetros
AnthonyBetros Member Posts: 7

Hi Community!

I am wondering how I can view and delete STP pay events from the Q drive please?

Comments

  • klaura
    klaura Reckon Staff Posts: 66 Reckon Staff


    Hi AnthonyBetros,

    If the STP pay event you are referring to is the STP.json file in the Q drive, please refer to this KB article https://help.reckon.com/article/k2d8o6k9s6-kba-5645-deleting-a-file-in-reckon-accounts-hosted

    I hope it helps.

  • Lucas
    Lucas Reckon Staff Posts: 108 Reckon Staff

    Hi @AnthonyBetros,

    If you would like to view the Q drive, please select the pink toolbox and the down arrow to select the 'Download files button'

    You can access the STP folder, open it, and use the delete button on your keyboard to remove the desired STP .json file. To view the STP .json files, simply left-click to download them locally to your device, where you can then open them using notepad.


    Cheers,

    Lucas

  • AnthonyBetros
    AnthonyBetros Member Posts: 7

    Thank you for your help. It worked. Still a lot to get used to here.

  • Lucas
    Lucas Reckon Staff Posts: 108 Reckon Staff

    Hi @AnthonyBetros,

    Feel free to reach out to me in the future, I will be happy to assist you.

    If you require urgent assistance, please call us on 1800 732 566 | Mon – Fri: 8.30am – 6pm


    Cheers,

    Lucas