nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Top part of screen blacked out

JO-ANNE_7327707

Morning

I'm having this issue again this morning - top part of screen blacked out. Is there an issue?

Comments

GerryWinter

no problems my end tried locking off completely and try a different browser

Nickiu

Hi @JO-ANNE_7327707 ,

Also, If you could try to clear the Cache&Cookies and Browsing data as well. This may fix the issue.

Thanks

Nick

Kris_Williams

I haven’t had any trouble either using Firefox

Alexis McKeown

Dear @JO-ANNE_7327707 ,

Typically, this is due to Hardware Acceleration interfering with Hosted's display.

You can read on how to fix this in our article here: https://help.reckon.com/article/xofsx7u6rp

If you're still having issues in Chrome, it may be due to Colour Enhancements interfering with Hosted's colour range settings. You can read on how to fix this here: https://help.reckon.com/article/n6uvj8d65s

Kind regards,

Alexander McKeown

Reckon Senior Technical Support

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