Supplier - Bank Details - Account Number

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PeterC67
PeterC67 Member Posts: 50 Reckoner Reckoner
in Accounts Hosted

Hey all,

Is it just me or is there an issue with the account number field in Bank Details for suppliers.

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The above is the account number for one of our suppliers - note the suffix 002

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Copied from an invoice so you can see.

However when we use Bank Online to pay them, the last digit is dropped, and the payment ends up going into a wrong account, as per below from bank

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It is frustrating to try and remember for suppliers that do not use 000 to drop one of the 000 when setting up new accounts.

Comments

  • Zappy
    Zappy Accredited Partner Posts: 5,354 Accredited Partner Accredited Partner

    Peter good morning

    The IBAN format is 999-999 for the bsb

    The account number is 99-999-9999

    Thanks for your question

    Zappy

  • Tanvi_kataria
    Tanvi_kataria Reckon Staff Posts: 472 Reckon Staff Reckon Staff

    Morning @PeterC67

    Would you be able to share the email address and name of the book for me to have a look and investigate for you?

    You can message me directly with the requested information and will check for you. Thank you!

    Regards

    Tanvi

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