MFA when sharing a licence

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JuliesPastaShop
JuliesPastaShop Member Posts: 3 Novice Member Novice Member
edited May 2024 in Accounts Hosted

Hi, I have Reckon Account Hosted which is accessed at three locations on 2 desktops and a laptop. I can't afford another license and everyone (the owner and book-keeper) uses the same login details. Can I register a different mobile number at one of the locations to able to login and at the other 2, another number. If not, can you please advise how I should proceed. Thanks. Rose

Comments

  • Kris_Williams
    Kris_Williams Member Posts: 4,015 Reckon Hall of Famer Reckon Hall of Famer

    only way is for the other users to call you to get the code when they need to logon

  • JuliesPastaShop
    JuliesPastaShop Member Posts: 3 Novice Member Novice Member

    How long can you stay logged on for before you are booted out, Kris.

  • Kris_Williams
    Kris_Williams Member Posts: 4,015 Reckon Hall of Famer Reckon Hall of Famer

    it is supposed to be after 1 hour of no activity, but many people are having problems with lesser times. However from what I read the code is required once every 24 hours

  • JuliesPastaShop
    JuliesPastaShop Member Posts: 3 Novice Member Novice Member

    Thanks for your help. I appreciate it, Kris.

  • Kris_Williams
    Kris_Williams Member Posts: 4,015 Reckon Hall of Famer Reckon Hall of Famer

    no worries, hope you can sort it out

  • Zappy
    Zappy Accredited Partner Posts: 5,322 Accredited Partner Accredited Partner

    I was told by support you can use the same MFA on two phones. I wouldn't recommend it

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