I've done a super topup payment for an employee and I don't want it to recur every pay run (I remember this happened last year). How do I stop it being automatically entered in the next pay run?
Hi @SharonOS
If it's for Reckon Accounts Hosted, while creating a pay cheque, it will pull the details from the employee records - Payroll and Compensation Info.
Make sure, the information is correct in the records, and it will not copy from the previous pay run.
If it is for Reckon Payroll, please make sure, that they are not added into the Employee's Pay set-up.
When creating a new pay run, you can choose the option as Use default pay items as it will bring the information from the Pay set-up in Employee records.
Whatever mentioned in the Pay set-up will be there in the pay run as in the below example.
Another option is to Add Pay items manually for the next pay run and moving forward, any options can be used. I hope this helps. Thank you!
Regards
Tanvi
Hi @SharonOS ,
If you are using Reckon Accounts Hosted, could you please answer these questions so I can further assist you?
Please let me know so that I can further investigate.
Kind regards,
Reeta
Yes, using Hosted
Thank you for your response.
Could you please review your payroll item setup? How you have configured that item can significantly affect the calculation. Please check the employee card details for super, and also examine how you've set up the payroll item. Additionally, if there's an annual limit, that could also impact the calculation.
Hope this helps.
Hi Reeta
Thank you for getting back to me. The payroll item and calculation is fine (as verified by our book-keeper). I just want to find a way of it automatically appearing on future payslips
If the set up is correct and you are not using that pay-item for any pay-cheques then it won't recur automatically on the future pay-slips.
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