When I report STP via Accounts Hosted I automatically get redirected to the Reckon Portal, however it has been set up under an old email address that I no longer have access to. Unfortunately the email attached to my Accounts Hosted profile has been used to set up a Reckon Portal account - but it is empty - has never been used for anything. I can't update the email in the old account because there is a duplicate email in use. How do I delete useless Reckon Portal profile so I can update my second profile to the new and correct email address.