STP reporting

Wendy_10863906

I have submitted 4 pays for May 2024, Only 3 are showing on the STP Reporting page and the amounts are wrong

Nickiu

Morning @Wendy_10863906 ,

Can you confirm if all 4 pay runs has successfully submitted? what amount are incorrect?

Thanks,

Nick

Wendy_10863906

Wrong as in, they do not match my Reckon Accounts figures. The payrun dates have changed as well. Do I resubmit all the pays for May to STP?

My info 24th 8716.25 2508

13th 9010.60 2650

6th 8540.90 2414

20th 8041.25 2251

The above is STP figures and My Reckon figures. This shows STP is higher than it should be.

Wendy_10863906

Do you need more information

Nickiu

@Wendy_10863906,

Thank you for providing more information, Can you please confirm if your payruns are all successfully submitted?

To check that,

Go to Reckon GovConnect → You should see the status column whether say "Draft, Error or Success".

Thank you,

Nick

Wendy_10863906

They are all success.

Nickiu

Hi @Wendy_10863906 ,

I will give you a call shortly to troubleshoot your issue.

Thanks and speak soon!

Nick

Acctd4

Hi @Wendy_10863906

Not sure if you've got this resolved now but your screenshot is from the ATO's STP section, not Reckon's STP (GovConnect) portal. The ATO's STP section is next to useless as it's not been fully developed so is incomplete & therefore, usually incorrect (as you've found) so I NEVER look at that.

The most reliable & important area to look at is the submissions in Reckon's portal as this shows you what STP submissions have actually been reported to the ATO, in real-time.

I also use a modified Payroll Summary - rather than the Payroll Totals - report as this more closely reflects STP reporting:

• Modify … Dates to This Payroll Year-to-date
• Select to Display columns by [your pay run frequency] eg Week, Two Weeks etc
• Click on the Advanced button & select to Display Rows & … Columns as Non-Zero > OK
• On the Header/Footer tab, give it a relevant name in the Report Title box > OK
• Memorise this report & add it to your icon bar for simple 1-click access each pay run

Each pay run, you're looking at matching the Adjusted Gross Pay & PAYG Tax amounts shown here:

… with the same in RA's STP Lodgements window:

😊

Wendy_10863906

Thank you Shaz,

That was very helpful

Acctd4

Good to hear @Wendy_10863906 😊

Kathyd

Hi

Hoping someone can assist me with a similar problem. I have generated the above report which is the same as my yearly Payroll Summary Report.

I have tried various methods to balance but seem to be out

Would appreciate feedback.

Acctd4

The Payer Total Gross Payment (W1) (on RA's Single Touch Payroll Lodgments window) should equal the ADJUSTED Gross Pay on your Payroll Summary.

Impossible to determine which - without seeing each Payroll Item's configuration - but it looks like an issue with your STP2 Tax Tracking Type allocations.