Has anyone had a problem with ABA files & Bendigo Bank

A client has set up a new user for payroll with access to only one bank account. When uploading the file to Bendigo Bank she gets an error message saying "There is an error in .ABA file. Please fix the error shown and re-upload. The trace account does not support bulk payments" Is this a Reckon problem or Bendigo Bank?

Accepted answers

All comments

Alexis McKeown

Dear @LornaBock ,

Depending on the error shown in the error message from Bendigo, it could be either.

What is the error message being returned/shown by Bendigo?

If it is: "The trace account does not support bulk payments", then you may need to contact Bendigo and ask them where the bulk payment is going awry.

Kind regards,

Alexander McKeown
Reckon Senior Technical Support

Zappy

I suspect the user isn't registered for bulk payments. I dont know why anyone uses Bendigo. They are useless

Reckon Accounts Hosted Announcements & Important Info

Don't miss announcements and important info for Reckon Accounts Hosted

Button

Reckon Accounts Hosted Ideas & Feature Requests 💡

Do you have an idea for a feature in Reckon Accounts Hosted? Let us know here!

Button