Payslips

agofarm
agofarm Member Posts: 52 Reckoner Reckoner
in Accounts Hosted

As at last pay date ( 24.06.24 - 30.06.24 ) paid on the 4th July, the YTD used on Personal and Holidays has reverted back to 0 hours on the pay slips.

In the system it is still being shown as correct. I have not updated to the 2024 version as yet as this needs to be corrected first.

Any advice on what may have happened.

Answers

  • klaura
    klaura Reckon Staff Posts: 205 Reckon Staff

    Hi agofarm,

    Is the button to Reset hours each year ticked on the employee's Payroll and Compensation information?

    image.png

    Best regards,

    Karren

  • agofarm
    agofarm Member Posts: 52 Reckoner Reckoner

    Hi

    No this is not set. only the Leave Liability is tiicked

    thanks

    Teresa

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,736 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Hi Teresa

    Can you confirm that the Maximum number of hours box is BLANK ?

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • agofarm
    agofarm Member Posts: 52 Reckoner Reckoner

    The maximum number of holiday hours is set at 152 hours and the Personal at 76 hours, no one is anywhere near that.

    My previous Reckon bookkeeper set it up with the hours.

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,736 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
    edited July 11

    Unfortunately she has configured it incorrectly. Those fields should ALWAYS be blank, otherwise it’s telling the system to clear the balances at EOFY & restart the accruals from scratch … every year 😬

    Remove those figures & let us know if this resolves it (NOTE: there may also be additional configs affecting it which can’t be determined from just the above but THAT definitely needs fixing 😩)

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • agofarm
    agofarm Member Posts: 52 Reckoner Reckoner

    Thanks for your advice

    Teresa

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