I am trying to set up my bank connections. I register with my ABN, verify my business details, choose my bank and log in.
When I open the account section to choose, my list of accounts only shows my PERSONAL bank accounts, not my business ones.
I have spoken to Reckon many times, trying to fix this, and have emailed and lodged tickets.
1. no one rings back when they say they will.
2. they have told me the bank accounts I want to link 'are not registered with the ATO'….
what does that even mean? Yes, I have new bank accounts to include, but I also have business bank accounts that are a few years old, so that makes no sense.
The point is - why are some bank accounts showing and others are not?
How do we fix this? Why are they not showing business accounts registered to an ABN and business name?
I can not link to my reckon bank feed for reconciliations without the proper bank accounts being listed.
If you need more information, please ask.
