Amazonses.com showing in email from RAH - When did this change?

JO-ANNE_7327707

I've just noticed this is the email address that shows up when emailing invoices direct from RAH to customer.

Kris_Williams

I receive copies of all the payslips that are sent and they still say accountshosted@reckon.com

Alexis McKeown

Dear @JO-ANNE_7327707 ,

We use Amazon SES services to send emails from Reckon Accounts Hosted.

Normally, this "via amazonses.com" segment should not appear when sending emails.

We have an article for this here:

https://help.reckon.com/article/u2lqeulfvb

Which explains the situation further.

Kind regards,

Alexis McKeown

Reckon Senior Technical Support

JO-ANNE_7327707

It is appearing when I am sending customer invoices, does it need to be logged with tech support if you are saying it shouldn't appear,

Alexis McKeown

Dear @JO-ANNE_7327707 ,

It's not needing to be logged - this extension simply shows where the email is being sent from, and is considered normal.

Typically, this amazonses.com segment is hidden or compacted into the accountshosted email domain, but there's no inherent danger if it does get shown.

Kind regards,

Alexis McKeown

Reckon Senior Technical Support