Reckon Account Plus 19

Kansai
Kansai Member Posts: 10 Novice Member Novice Member

I have a very old version of Reckon - Reckon Accounts Plus 2019 - which I am able to open, however I cannot generate any reports beyond the last year of operation namely 2019. I need a wages report for an employee for long service leave purposes and am stymied. Can anyone help?

Best Answer

  • Kansai
    Kansai Member Posts: 10 Novice Member Novice Member
    Answer ✓

    I do not know how to post to the world out there that Kris has been the best help ever and fixed my issue with Reckon. I cannot tell you how helpful she has been. Thankyou so much.

Answers

  • Kris_Williams
    Kris_Williams Member Posts: 4,277 Reckon Hall of Famer Reckon Hall of Famer

    are there any transactions since 2019?

  • Kansai
    Kansai Member Posts: 10 Novice Member Novice Member

    No, I moved onto quickbooks.

  • Kris_Williams
    Kris_Williams Member Posts: 4,277 Reckon Hall of Famer Reckon Hall of Famer

    so if there are no transactions since 2019 why do you need reports after that date, they would be empty

  • Kansai
    Kansai Member Posts: 10 Novice Member Novice Member

    No, I moved onto quickbooks.

  • Kansai
    Kansai Member Posts: 10 Novice Member Novice Member

    I need the wages data pre-2019 for long service calculations for an employee. That is where the data will be stored, however I cannot get access to it.

  • Kris_Williams
    Kris_Williams Member Posts: 4,277 Reckon Hall of Famer Reckon Hall of Famer

    so if you set the report dates for say year ended 30/6/19, don’t you get any information?

  • Kansai
    Kansai Member Posts: 10 Novice Member Novice Member

    The only information I am getting, regardless of when I set the date ie 1/1/2016 to 1/1/2019, it will only give me information for 2019

  • Kris_Williams
    Kris_Williams Member Posts: 4,277 Reckon Hall of Famer Reckon Hall of Famer

    I’m happy to have a look at it if you are able to email me a backup, depends on how big the file is

    Kris Williams

    0415940843

    critters@netspace.net.au

  • Kansai
    Kansai Member Posts: 10 Novice Member Novice Member

    I would be very grateful, how big is too big?

  • Kris_Williams
    Kris_Williams Member Posts: 4,277 Reckon Hall of Famer Reckon Hall of Famer

    back up the file to the desktop and then right click on it and select properties and you will see the size

  • Kris_Williams
    Kris_Williams Member Posts: 4,277 Reckon Hall of Famer Reckon Hall of Famer

    I can still help you to send it another way if it’s too big

  • Kansai
    Kansai Member Posts: 10 Novice Member Novice Member

    Hi Kris, I have the Desktop app on my home computer, not on the work computer here and I cannot access the information from the storage stick I have here. I am sorry to muck you around, can I please check the size and chat to you tomorrow morning when I am back in my home office?

  • Kris_Williams
    Kris_Williams Member Posts: 4,277 Reckon Hall of Famer Reckon Hall of Famer

    yep sure, ……………………..

  • Kansai
    Kansai Member Posts: 10 Novice Member Novice Member

    Thankyou very much, talk to you in the morning.

  • Kansai
    Kansai Member Posts: 10 Novice Member Novice Member

    Good morning Kris, the file is 31,167 KB.

  • Kris_Williams
    Kris_Williams Member Posts: 4,277 Reckon Hall of Famer Reckon Hall of Famer

    please call me 0415940843

  • Kris_Williams
    Kris_Williams Member Posts: 4,277 Reckon Hall of Famer Reckon Hall of Famer

    you’re very welcome Heather @Kansai call me anytime- just please text first