Reckon Personal Plus 2022 - FREEZES

Steveinoz

I am new to the Reckon Community and this is my first post, so I hope I can explain my problem clearly enough, and would welcome any advice.

I first started using Quicken / Reckon in May 2002.

Since that time, I have recorded EVERY financial transaction across personal accounts, loans, credit cards, investments, trust structures, SMSF arrangements, etc. As a result, I have recorded thousands of entries across 117 accounts established over the years.

Of those accounts, 39 are still active today. The problem I am experiencing is that the file FREEZES almost every time it is used now. When it does freeze, it precludes me from looking at any other software I have open (web browser, Microsoft Outlook, anything !!). This is only remedied by opening Task Manager and "ending the Reckon task" - ie: forcibly shutting the program down. The other programs then work as they should.

I'm finding that Reckon is freezing more and more often and if I am entering 2-3 days of transactions, I may have to forcibly shut down the program 5-6 times before I have entered all entries.

I don't know how to remedy this, but have a couple of suggestions if I knew this was an option and the process on how to do it: - Is it possible to "purge" entries that are say more than 4 years old? If so, this would take opening account balances for nominated accounts as at say 1st July 2020 and retain entries after that date only, thus reducing the "history" and therefore file size. Is this feasible and/or possible?

Are there any other recommendations?

By way of information: The Reckon Account file size is currently 37.646 Mb.

I am running it on Windows 11, version 23H2 The Desktop is branded Lenovo with 3.2Tt of storage and 16Gb of RAM

This is really frustrating now and I would love a solution !!!

GerryWinter

Please give me a call as there are a few things we have to look at.

Gerry 0418907140

Steveinoz

G'day Gerry

Thank you for responding - are you up for a chat now?

Steve (0412442606)