Password

JO-ANNE_7327707
JO-ANNE_7327707 Member Posts: 368 Reckon Star Reckon Star
in Accounts Hosted

Morning

every morning this week, I have been asked to enter my password. As you can see from the screen shot, I have ticked remember me, however password field is empty.

Have there been changes made that now require this?

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Answers

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  • Alexis McKeown
    Alexis McKeown Reckon Staff Posts: 504 Reckon Staff Reckon Staff

    Dear @JO-ANNE_7327707 ,

    This is normal. The "Remember Me" field keeps track of your username, but not your password.

    The Password field would likely be managed by your web browser's "Auto-Fill" function, or by your password manager should you use one.

    You may want to check your web browser's Auto-Fill settings, and ensure it's enabled for Reckon domains.

    Kind regards,

    Alexis McKeown

    Reckon Senior Technical Support

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