Negative Annual Leave balance on pay-slips.

Hopping to get a solution for this, While processing weekly payroll via Reckon Accounts Hosted, it is showing accurate balance of available annual leaves under ' entre payroll information', however, when I am sending payslips to employees two of them are getting negative annual leave balance on their payslips. I believe it stared happening when we stitched to new version of software (shift from FY 2023-24 TO 2024-25). For reference I am attaching screenshots.

What employees are getting :-

Need assistance to fix this issue.

Thanking you

Amritpal

Accepted answers

All comments

klaura

Hi unisonjoints,

Based on the screenshots, these 2 pay slips are for 2 different pay periods. Can you send us a screenshot of the leave setting under your Payroll and compensation tab?

Best regards,

Karren

unisonjoints

Hi Karren

Thank you for having look into this, Please see below the requested screenshot.

Thanks

klaura

Hi unisonjoints,

Thanks for the screenshot. Have you previously clicked the Reset button? Looks like it reset for the new financial year.

Are you trying to fix the payslips during those periods or adjust the leave balance as of the 10/12?

If you know the actual balance, you can adjust or override the hours available. The new balance will reflect on your next pay cheque.

Bes regards,

Karren

Kris_Williams

As Klaura said you can override the figure in the leave details tab, but I have to say it doesn’t always display correctly on the payslip. I had this problem once and tried many deletions and rebuilds and other things I could think of and it was never right. I was waiting till the end of the financial year to make a new employee and put the correct amounts in but fortunately the employee left. Have you looked at the leave liability account, that shows pay by pay what amounts have affected the leave.