Payslips not available for printing

sharonc
sharonc Member Posts: 8 Novice Member Novice Member
in Accounts Hosted

I have processed a pay run and want to print pay slips. When I go to print payslips, there are no employees or pays listed. There is nothing to print. However, there have been pay runs so there should be payslips to print. Is anyone able to help and know the problem as to why there are no payslips available for printing. Thank you.

Answers

  • Kris_Williams
    Kris_Williams Member Posts: 3,702 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    go to one of the employees and look at the date the pay was processed, not the week end date

  • sharonc
    sharonc Member Posts: 8 Novice Member Novice Member

    Thanks Kris. I figured it out. the problem was that the employee preferences were set to email. I changed this to both and it is working now.

  • Kris_Williams
    Kris_Williams Member Posts: 3,702 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Good to hear, that’s the setting I use

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