Need to change Branch used in already submitted STPs

Jeff Parker
Jeff Parker Member Posts: 14 Reckoner Reckoner

Hi, what is the best way to do this please?

I did four pay runs with STPs submitted and marked as "success" in GovConnect, but I used the wrong ATO Branch code for them.

Reckon support, when contacted by my Accountant about this, suggested a very complicated process, which we don't think will actually work.

I am fairly IT literate and am wondering if there is a way that involves editing the STP JSON files and resubmitting.

Any thoughts please?

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Answers

  • Kris_Williams
    Kris_Williams Member Posts: 3,769 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    you can export the STP files as replacement files instead of new and resubmit. You will have to put the correct branch code in first. Mind you I don’t know what procedure Reckon Support suggested and don’t want to give you a bum steer

  • Alexis McKeown
    Alexis McKeown Reckon Staff Posts: 482 Reckon Staff

    Dear @Jeff Parker ,

    If the ABN branch is incorrect, you will first need to submit a Zeroed-Out EOFY STP to the ATO under the incorrect Branch Code, then register your ABN under the correct Branch Code, and then resubmit.

    Before you do this, however: can you confirm what Branch Number you are currently using? Is it 001?

    If you have been advised to swap to 002 by the ATO, this advice can largely be ignored.

    Kind regards,

    Alexis McKeown

    Reckon Senior Technical Support

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