Credit note


R & I purchased 761.7kg back in December – Inv 50127
They then returned to us 266.59kg in February – CN50127C
Both of those appear in their Reckon account in Customers and in the inventory report.
However the credit note is not reflected in the stock count as being received back in the inventory report (below). How come?
What should be the correct process in posting this?
Answers
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Hi @ReginaB
Can you post a screenshot of your Credit Note entry ?
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! *** Bookkeeping & 1-on-1 customised software Training/Troubleshooting ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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Hi @ReginaB
The system thinks you have had 266.59 of "CLAIMS" returned - Instead, you need to use that same Inventory Item - "AR254 (6061-T6) (1.1m)" - on the Credit Note 😊
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! *** Bookkeeping & 1-on-1 customised software Training/Troubleshooting ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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