Incorrect YTD for RESC payments

Katie24

Hello, we make RESC payments for 4 of our staff. I noticed that the YTD is incorrect for 3 of them. It is out by 1 payment. We tracked it back to October 2024. Their paycheques show the RESC payment and our Office Manager runs a monthly Super Report to data match and everything is correct and matches there. But for some reason in the STP upload for that month, those payments didn't show. Thus, moving forward each total was out by the 1 payment amount. Can anyone please advise how we would fix this so that all of our data matches correctly for end of financial year?

Thanks!

Tanvi_kataria

Hi @Katie24

Regarding the missing Payments, are you aware of the pay run which you have submitted to ATO but is not bring up the figures.

Regards

Tanvi

Katie24

Yes, it was payrun 10th October 2024.

Acctd4

Hi @Katie24

This is usually due to a system glitch where the "RESC" link drops out. You can check this by running the Super Report by Employee & adding in the RESC column - You should be able to see there that one/some of your RESC Payroll Items are not specifically reflecting. To fix, just double-click on each relevant Paycheque & Unlock Net Pay. Delete & re-add the RESC Payroll Item again, re-Save to refresh it, then check the report again.

IMPORTANT: Print (or take a screenshot of) each Paycheque before you edit them, to ensure the original figures remain unchanged!

TIP: I never lodge an STP submission without cross-checking the figures. This ensures (regular & EOFY) submissions are always accurate! Check out my instructions on creating & memorising reports for this in this thread:

https://community.reckon.com/discussion/comment/20646603#Comment_20646603

😊

Acctd4

@Katie24

As STP updates YTD balances each time, your next STP submission will automatically reflect your corrections 😊

Katie24

Hi, thanks for the reply. Just to confirm, if we go into the individual cheques and delete and re-add the RESC payments for October, it should automatically update to the correct YTD total when we do out next STP upload? Or do I need to do an update event in STP for October?

Thanks! Katie

Tanvi_kataria

Hi @Katie24

As Shaz @Acctd4 mentioned, please confirm if the RESC figures in the report are correct. If they are incorrect, edit the pay cheque by unlocking the net pay, removing the RESC pay item, re-adding it with the correct amount, and then locking the pay again. Generate the report again to check if the figures are now correct.

@Acctd4, please correct me if I am missing something here. :)

For STP submissions, you can re-submit the STP as an update event if you prefer, or the figures should automatically update to the correct YTD in the following submissions.

I hope this makes sense. Please feel free to reach out if you have any concerns. Thank you!

Regards,
Tanvi

Katie24

https://community.reckon.com/discussion/comment/20654366#Comment_20654366

Thanks guys, the totals now match. Will double check the YTD totals on STP on our next payrun.

Tanvi_kataria

Glad to hear that all sorted. :)

Regards

Tanvi