Moving Reckon H&B to a new PC - last step

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Greetings, I am following Reckon help & support doc Legacy KB ID-5705 & I am at step 10 - 'Restore your backup & save the working file to the Documents\ReckonHAB\current folder.'

Not sure how to proceed, can this be broken down in steps. Do you do that from the sample file? If so, how. Don't want to stuff up last step. Appreciate any help. Mark

PS I have copied the back up file from old PC to new PC into documents/ReckonHAB/backup folder. I have also made current folder as per earlier steps. Reckon looks like it is working in sample file.

Answers

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,502 Accredited Partner Accredited Partner

    Give me a quick call and i will walk you thru the setps,

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • Alexis McKeown
    Alexis McKeown Reckon Staff Posts: 562 Reckon Staff Reckon Staff

    Dear @mark_7365479 ,

    You will need to do the following:

    1. Ensure your backup file (.rkn) is stored in C:\Users\<your username>\Documents\Quicken\BACKUP\.
    2. In Reckon Accounts Personal Plus/Home & Business, open the Sample file.
    3. Go to File → Restore Backup File → Restore Backup
    4. Select the Backup file you placed in C:\Users\<your username>\Documents\Quicken\BACKUP\
    5. Restore it to C:\Users\<your username>\Documents\Quicken\

    Kind regards,

    Alexis McKeown

    Reckon Senior Technical Support
    Working hard since 2018