Change of Customer Business Address

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Debbie_10863915
Debbie_10863915 Member Posts: 3 Novice Member Novice Member
in Accounts Hosted

I have a thing happening where under the Customer the address is set up as the PO Box, but when a remittance is done or anything sent to ATO it has got the Customers old address.

This won't change and I can't see it anywhere else to change it.

Could someone please help if they know where to go.

Thanks Debbie

Answers

  • Acctd4
    Acctd4 Accredited Partner Posts: 4,031 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
    edited June 30

    Hi @Debbie_10863915

    I'm wondering if you may be using some customised forms which have the Ship To address displayed so check that you've changed BOTH :

    image.png

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! *** Bookkeeping & 1-on-1 customised software Training/Troubleshooting ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)

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