Change of Customer Business Address

Question

I have a thing happening where under the Customer the address is set up as the PO Box, but when a remittance is done or anything sent to ATO it has got the Customers old address.

This won't change and I can't see it anywhere else to change it.

Could someone please help if they know where to go.

Thanks Debbie

Acctd4 · Answer

Hi @Debbie_10863915

I'm wondering if you may be using some customised forms which have the Ship To address displayed so check that you've changed BOTH :