Custom Payroll Liabilities - Super

Leanne_7663246

Hoping someone can help. We paid super through custom liability payments.

One employees super was returned to us they had closed their super account. We receipted this as a deposit against Super. We then paid it again as new super details provided.

Our staff member who entered the new super payment entered incorrectly against a bill. When this was discovered we deleted the bill and processed again through custom super liability payments. The super was once again returned to us as wrong account given again.

We receipted it again as a deposit against super.

Third attempt was paid again using custom liablity payments.

Problem Ive noticed now is the amount owing in custom liability payments is wrong. If you go into the history it is assigning the payments to the outstanding balance of a recent pay not to the correct person.

How do I correct this and assign it against the correct employee and ensure the outstanding super balance is correct.

Sorry for long post. Hoping someone can help.

Cheers

Leanne

Acctd4

Hi @Leanne_7663246

Rather than a stand-alone Deposit, always use the Refund Liabs window to record refunds of payroll-related liabilities (Employees dropdown menu > Payroll Taxes & Liabilities > Deposit Refund of Liabilities)

(IMPORTANT! : Ensure you select the correct start date of the relevant liability PERIOD so your Payroll Liabilities report is correct !) :

The reason it should be done this way is because you need to affect both the liability Account AND the actual super Payroll Item which - just like the need to use a Liability Chq rather than a stand-alone Chq - needs to have the Payroll Item field selection option (rather than just posting to the account) 😊

… & here's the drilldown on it:

😊

Leanne_7663246

Thank you so much Shaz. Once again you have helped me out

I have used the liablities adjustment before but it was years ago and totally forgot about it. All good, I have balanced and that problem is now solved.

Have an amazing day

cheers

Leanne

Acctd4

Great to hear @Leanne_7663246 ! 👏🏻👌🏻😊