Snapdragon® X Plus (8 Core) processors

Question

I am looking at buying a new laptop and am looking at a Microsoft Surface Pro.

These have a Snapdragon  X Plus (8 Core) processor - all my previous computers used Intel CPUs.

I have heard some reports that some software is incompatible with these processors.

Interested to hear if there are any issues with running Reckon Personal Plus on these machines

CarolynA · Answer

I may be a novice at Reckon Community @Eric Murphy but if there is compatibility issue with software/hardware it should be noted in the Release Specifications. The last place I should be looking is at the community of users.

I was told that laptops are all moving to the Snapdragon processor and it is a MAJOR ISSUE not being able to directly email documents from Reckon!

Eric Murphy · Answer

@CarolynA in fairness the other post about Snapdragon literally has a response from the admin stating there are issues with emailing and importing.

CarolynA · Answer

I just installed Reckon 2025 onto a new Laptop with the Snapdragon processor; after ensuring that it had all the system requirements for Reckon software.

I am unable to email payslips and invoices and the reason I have been given is the Snapdragon processor.

A tech consultant spent 80 minutes on my laptop yesterday trying to find a work-around but to no avail.

Resolution: create a PDF of anything that I want to email and send it manually through my Outlook.

I really hope that Reckon are going to find a fix for this?