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OVERPAID A SUPPLIER'S BILL

JEN

Hi Team,

I guess there's a first time for everything but I accidently overpaid a supplier bill and need some assistance in how to rectify this RAH.

The supplier will use the overpayment as a credit for me to use on the next bill but how do I apply the payment I made to the current bill and what do I do with the extra amount paid so it balances with the bank account.

Thank you

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Tanvi_kataria

Hi @JEN

Please check this out - Supplier payment greater than amount owing — Reckon Community

I hope this helps. Feel free to let us know if any concerns. Thank you!

Regards

Tanvi

Acctd4

Hi @JEN

Pay Bill (the FULL, overpayment amount) in RAH. The excess will then reflect as an available Credit - under Total Credits Available - in that window, for you to apply to any subsequent bills as applicable 😊

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JEN

https://community.reckon.com/discussion/comment/20657345#Comment_20657345

Hi Shaz,

So when I go to enter the amount paid, I overwrite the amount that was payable with what was overpaid.

When I do that, I look at Accounts Payable report and the there's an amount with a minus figure. For example: Payable was $80.00. Paid $83.00. Now in the Accounts Payable report it is showing -$3.00 against the supplier I overpaid.

This looks wrong to me. I looked at the link @Tanvi_kataria posted but the screenshots are hard to read. Really fuzzy.

Looking at that message, it seems like I need to create in the cheque account under the suppliers name an amount of $3.00 then when I go to pay the bill, a credit will pop up and prompt me if I wish to use this credit. My guess is that I click no as I will use the $3.00 credit against the next bill that comes in.

Is that right? I appreciate your help Shaz & Tanvi as I honestly rarely handled the accounts payable and haven't encountered this problem before.

Thanks.

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Acctd4

"… When I do that, I look at Accounts Payable report and the there's an amount with a minus figure. For example: Payable was $80.00. Paid $83.00. Now in the Accounts Payable report it is showing -$3.00 against the supplier I overpaid ..."

That's correct @JEN … because you wouldn't owe them anything, they'd owe YOU $ 3 !

The credit is already there so when you have entered a new Bill to pay from them, when you tick it in Pay Bills, you will see that $ 3 credit available for you to apply 😊

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