Super payment due not showing correctly in Reckon Accounts Plus 2024

Microblast
Microblast Member Posts: 8 Reckoner Reckoner
in Reckon Accounts (Desktop)

Hi, I've been paying super as per usual however when I put in the Custom Liability to make the payments for Super it shows as a negative $ which is not correct. I've run a report and it shows the correct amount due but not the funds?? Please help.

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  • Acctd4
    Acctd4 Accredited Partner Posts: 4,208 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Hi @Microblast

    Are you able to post some screenshots of the liability window & your report ? (You can block out any sensitive info)

    Shaz Hughes.png

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  • Microblast
    Microblast Member Posts: 8 Reckoner Reckoner
    image.png image.png

    Thank you

    Vickianne M

  • Acctd4
    Acctd4 Accredited Partner Posts: 4,208 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Are you actually paying the Super fortnightly ? If so, that's fine but you need to ensure you select the correct period that you're paying for each time. The above shows there are 2 payments on the same date covering - or partially covering -: the same period, hence why the balance is now in credit.

    Have a look at the through date on the Liability Cheques themselves & make sure there's no overlap:

    image.png
    Shaz Hughes.png

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  • Microblast
    Microblast Member Posts: 8 Reckoner Reckoner

    Thanks Shazz, couldn't work out why it wasn't working until I went through the transactions as per your answer. Happy now :-)

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