RE MFA Code

agofarm
agofarm Member Posts: 75 Reckoner Reckoner
edited October 15 in Accounts Hosted

My MFA code is not being delivered. Can anyone adivse what the problem might be.

I was in an hour ago, no problem. Am unable to log in now.

Need to get in!!

Comments

  • Jason_Z
    Jason_Z Reckon Staff Posts: 268 Reckon Staff Reckon Staff
    edited October 15

    Hi @agofarm,

    I do apologies for the inconvenience. We are currently investigating reports of MFA codes not being delivered via SMS. Hopefully it is resolved soon.

    If its urgent, you can revoke your MFA using your recovery PIN and set it up again using an authenticator app.

    For more information, check out our earlier announcement here - MFA codes not being delivered - 15 October 2025

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