Can't find my file after upgrading

Robin

I have updated my Reckon Accounts Personal Plus and have opened the latest version of one of my files.

I cannot find the latest backup of the second file.

Jason_Z

Hi @Robin

Unless you otherwise specify, your data files will be saved to C:\Program Data\Intuit\Reckon Accounts\

It could also be C:\Program Files (x86)\Reckon Accounts

Any luck there?

Robin

Neither of those were found. I am using Windows 11.

Jason_Z

Could you try using the search function in the file explorer?

If you are looking for Reckon Personal range data files, use the file extension *.QDF as a search term or *.RKN for a backup file.

Eric Murphy

Where do you usually save your files? Look in those folders. Make sure it's not a cloud storage location

Robin

Thankyou Jason, the search for *.QDF took a long time but came up with my latest file amongst all the others. You are a life saver!

Jason_Z

No problem! Glad it helped😁

When you get the chance, please mark it as answered, it helps users who may ask similar questions in future find answers quicker.

Thanks!!

Robin

I will if you tell me how to do that!

Jason_Z

Oops! Just learned that the option I mentioned only shows up in Question posts, not Discussions.

Disregard my last message😅